Our Return Policy

Our Return Policy

Received wrong item

Always check whether the item you receive is the same as the one youordered. If you have accidentally received another item,, you can report this to us within 7 working days via the Registration form .

We will ensure that the correct item is sent to you as soon as possible. To return the wrong item, we ask you to follow our instructions. This can differ per article.

Exchange of items and withdrawal

We do everything we can to inform about the items via our website. If an item does not meet your expectations, it can be exchanged within fourteen working days after you’ve recieved the article. To do this, you must first register the return via the Registration form .

Right to withdraw

With Goedvoorjedier.nl you have a trial period of 14 days for all orders from the moment the order is in possession. We use the delivery details of the DPD, which delivers all packages for us. Within this period, you may view the item and do what is necessary to be able to assess whether you want to keep the product. After the trial period has expired, the purchase agreement is a fact

Immediately after receiving the item, check whether it has been delivered undamaged and complete. If not, please contact us as soon as possible after you recieved the item to report it. The best way to do this is by email (info@goedvoorjedier.nl).

If you are not satisfied with the item, you can return it within the trial period. The costs for returning are for your account . You can also return promotional items and items from the clearance within the trial period.

Goedvoorjedier.nl has rules for returns. If you want to return the order, this is only possible if it:

  • is returned within the trial period of 14 days.
  • is in the original packaging.
  • is complete and undamaged.

Items that do not comply the above remain your property. We will return these items back to you and charge you for the costs incurred. Some items may only be returned if the packaging is unopened. This applies to food and medicines, among other things.

For a quick and proper processing of the returned article it is important that you always include a note with your name, address, order number that you want to make use of the right of withdrawal. Within 30 days we will refund the entire purchase amount.

A return can only be sent and therefore not physically delivered.